Chaos erupted at Noah’s Ark Companion Animal Hospital when a vehicle suddenly crashed through the clinic’s business office, startling staff, customers, and several pets resting inside. The frightening accident occurred when a client mistakenly pressed the gas pedal instead of the brake, propelling the car across the garden and straight into the building.
Despite the severity of the crash, clinic owner Dawn Todd confirmed to Storyful that there were no serious injuries among employees, clients, or pets. “It could have been so much worse,” she said, noting the fortunate outcome considering how many people and animals were inside at the time.
According to Todd, the business office normally accommodates four employees. On the day of the incident, however, only two staff members were at their desks. Four dogs were also resting quietly in the office space. That change in routine may have prevented a far more tragic scenario.
The impact was strongest on the clinic’s office manager, who was thrown across the room and briefly pinned under rubble. In a dramatic moment captured on video, she managed to free herself before immediately dialing 911 for help. Her quick response helped ensure a fast emergency reaction.
The vehicle narrowly avoided hitting the dogs directly, though the situation was terrifying. The car drove directly over two of the sleeping pets, miraculously missing them but leaving them trapped underneath the vehicle. The other two dogs were buried under debris caused by the crash but emerged without injury. Staff quickly rushed to rescue the animals, clearing rubble and comforting the frightened pets as emergency crews arrived on scene.
Todd praised her employees’ bravery and composure during the ordeal, highlighting how quickly they prioritized the safety of both people and animals. “Our team acted immediately — they didn’t panic. Their focus was on making sure the pets and clients were safe,” she said.
Authorities are investigating the incident, which appears to have been a simple but dangerous mistake by the driver. For now, the clinic is working to repair the damage while continuing to provide care for its patients.
While the building sustained significant structural impact, the event has been described as nothing short of miraculous — a devastating crash that could have ended in tragedy but instead resulted in relief and gratitude.